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 Warranty 

OUR GUARANTEE:

Xcluder® Door Sweeps will stop mice and rats or we’ll send you a replacement, free.


WHAT DOES THIS WARRANTY COVER?


Xcluder® door sweeps are warranted to you by Global Material Technologies, Inc. (GMT) to be free from defects in material and workmanship at the time of purchase and to be impenetrable to mice and/or rats for the lifetime of the product. For this Lifetime Limited Warranty to apply, the sweep must have been properly installed as described in the installation instructions and be in good, serviceable condition.


WHAT DOES THIS WARRANTY NOT COVER?


This warranty does not cover damage from abuse, normal wear or tear, or any use not in accordance with the instructions provided. This warranty does not cover penetrations by mice and rats resulting from a worn out, improperly installed or damaged (other than by a mouse or rat) sweep. This warranty does not cover damages such as the cost of repairing or replacing other property that is damaged due to a defect in the sweep, the cost for transportation of the sweep to get warranty service, loss of time, loss of use, or other consequential or incidental damages.


HOW LONG DOES THIS WARRANTY LAST?


For Commercial Door Sweeps: This Lifetime Limited Warranty begins on the date of purchase and lasts for the lifetime of the product.


For Residential and Low-Profile Door Sweeps: The Limited Warranty begins on the date of purchase and lasts for a period of five (5) years.


HOW TO RECEIVE WARRANTY SERVICE?


Call customer service at 847-495-4730 or email warranty@gmt-inc.com. At our discretion GMT may require pictures and/or return of the damaged sweep as a condition of warranty service. If requested, return shipping for the damaged sweep will be at GMT’s expense.